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Terms and Conditions

*How to book a KyotoStays apartment? What is Required?

  1. Complete our online Availability Request form. Choose the apartment you would like to rent and let us know the exact dates you are interested in. When possible, try to provide us with a second or third choice of apartments (or dates) in case the apartment (or dates) you have chosen are not available.
  2. Email the Availability Request form to us. We assure you a reply within 24 hours of your request.
  3. Once we have confirmed that the apartment you would like is available, we ask that you reconfirm with us that you wish to reserve these dates.
  4. You will then receive our email with all of the exact payment and arrival information for the apartment you have chosen.
    The rental of the apartment will be quoted to you in Japanese YEN.
  5. a. We require a 50% deposit to reserve the apartment.
    b. The rental will not be confirmed until you have paid 50% of the rental. At that time, your reservation will be firm and you will receive confirmation.
    c. The remaining 50% payment is due one month before your reservation date.
    d. Failure to comply with specific payment due dates can result in cancellation of booking.
    e. We require 100% payment for any booking made later than 6 weeks before your reservation date.

Method of Payment



PLEASE NOTE: As is our policy, your deposit, or payment, is non-refundable unless we are able to re-rent the apartment for your dates. If we are unable to re-rent the apartment for the said dates, we reserve the right to keep 100% of your payment with the understanding that if we succeed in re-renting the apartment for said dates, we will refund accordingly. KyotoStays will not be held responsible for cancellations for ANY REASON.

Arrivals and Departures

KyotoStays Check in – 3 p.m.
KyotoStays Check out – 11 a.m.

Cleaning Fee

5000 Yen Studio additional charge per stay
6000 Yen for 2 bedroom additional charge per stay

Website usage terms & conditions

Personal identification information

We may collect personal identification information from Users in a variety of ways in connection with activities, services, features or resources we make available on our Site.. Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy

Our site has discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Revision date : 9/28/2016

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